2. copyright and trademarks
the name vision service plan and the registered logos, service marks and trademarks owned by vision service plan or any of its subsidiaries or affiliates, and the content of this site may not be used in any advertisement or publicity, or other use without the express prior written permission of Vision Service Plan (VSP). visionworks is an affiliate of vision service plan.
3. disclaimer of warranties and limitations of liability
vsp makes no representations about the suitability of this information for any purpose. is provided “as is” without express or implied warranty, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose. in no event shall vsp be liable for any special, indirect or consequential damages or any damages resulting from loss of use, data or profits, whether in action in contract, negligence or other tort, arising out of or in connection with the use or performance of this information.
vsp has taken reasonable steps to ensure that the information on this site is accurate and timely. vsp, however, assumes no responsibility for any errors or omissions on this site or for the accuracy, truth, or content of other documents referenced or linked to on this site. vsp also makes no commitment to update the information contained herein. this publication and other documents are subject to change without notice. the content of the health information displayed is not intended to be, and should not be received or construed as, patient-specific advice or a substitute for patient-specific advice.
Links to documents outside of this publication are provided as a convenience to you and do not necessarily reflect the views or opinions of vsp staff or management. Links to such documents do not in any way suggest VSP’s endorsement of any product or service specified therein. Links to documents outside of this publication may be found to contain offensive material or may have links to pages that may contain offensive material.
6. vsp vision care information
vsp’s eye care information provides basic eye care information to promote general education about eye health and wellness. members are encouraged to review benefit information on vsp.com.
7. relationship of vsp with third parties or contractors
8. confidentiality and security
vsp members who enter personal information should be aware that all communications between your computer and vsp’s web servers are encrypted using transport layer security technology (tls 1.2). vsp’s security software is the industry standard and among the best software available today for secure transactions.
Certain features, such as the vsp network physician directory and member benefit information, relate directly to member personal information.
9. use of email subscription information
The email subscription information vsp collects may be used to personalize and target the content of the emails you receive from vsp, which allows us to improve our service to you. As a subscriber, you may receive information from VSP, including promotions, plans, benefits or educational information and/or surveys from VSP. We will not sell or use the information outside of the vsp family of companies. We may provide general reports on the use of email subscriptions, but we will not share email addresses or any personally identifiable information, except as described in this document.
10. contact consent and wireless phone terms of service
By submitting your phone number and checking the box on the registration form, you agree to receive automated calls, prerecorded messages, and/or text messages from vsp®, its affiliates, and third parties acting on behalf of vsp. text and data rates may apply. check with your operator. You can cancel mobile text messages at any time by replying stop to any message.
Personal Information Collected and How It Is Used: vsp collects anonymous, non-personal information about users of this site through temporary session cookies. Cookies are small alphanumeric identifiers that are transferred to a computer’s hard drive through a user’s web browser, enabling VSP’s systems to recognize the browser and provide personalized features. session cookies expire when you close your browser.
vsp will collect data about user activities that does not personally or directly identify the user when visiting our website. This information may include the content the user views, the date and time the user views this content, the products the user purchases, or the user’s location information associated with the user’s IP address. We do not collect personally identifiable information about a user, we will not link to any protected health information, and we will not target ads to a user based on sensitive health data.
In addition, vsp uses technologies such as cookies and pixels to track your activities on our website and the websites of our third-party advertising companies (“our advertising partners”), and may use those cookies to provide you with more services. relevant ads. We and our advertising partner sites use session cookies and persistent cookies to make it easier for you to navigate and enhance your experience of our site, and to monitor and evaluate the operation and use of our website.
Any data used to serve targeted ads is non-identifying and is not used to personally or directly identify a user. we require third parties, including publishers, to provide notice and obtain appropriate consent, where required by applicable law.
How it is transferred to third-party companies: vsp may work with advertising partners to help us recognize you and show you relevant ads when you visit a website or online service in their network. We may also work with advertising partners who help us recognize you across different devices to show you relevant ads. Our advertising partners may collect information about your activities on our website, the websites of our advertisers, and other websites or online services in their networks. We may also work with third party companies to assist us with website analytics, such as evaluating the use and performance of our website so that we can continue to improve the website and our services.
Most browsers can be set to reject all cookies. the help portion of the toolbar in most browsers will tell the user how to prevent the browser from accepting new cookies, provide a notification if new cookies are received, or disable cookies altogether.
Instructions on how to change personal information (for users): You may have the right to request access to and receive information about the personal information we maintain about you, update and correct inaccuracies in your personal information, and have the information blocked or deleted, as appropriate. the right to access personal information may be limited in some circumstances by the requirements of local law. You also have the right to opt out, free of charge, from the processing of your personal information for marketing purposes. All requests to access, rectify, block, and opt-out must be made in writing, signed, dated, and mailed to VSP, Attn: Member Services, 3333 Quality Drive, Rancho Cordova, CA, 95670.
12. the children’s online privacy protection act
vsp’s website does not direct content to children and is not intended to collect personal information from children and, therefore, is not subject to the Children’s Online Privacy Protection Act. If you allow your minor child, or a child whose legal guardian is the user (a “minor”), to access and use the Features, you agree that you will be solely responsible for: (a) the online conduct of said minor; (b) monitor the access and use of the service by said minor; and (c) the consequences of any use.
13. response time
vsp responds to emails, electronic messages and other communications as soon as reasonably practical. vsp’s response time will not exceed any maximum time period that may be specified by law.
14. access and interference
You agree that you will not use or attempt to use any features of the Site for commercial purposes. You agree that you will not use any robot, spider or other automatic device, process or means to access the Site. nor will you use any manual process to monitor or copy our web pages or the content on them or for any other unauthorized purpose without our prior written permission. you agree that you will not use any device, software or routine that interferes with the proper working of the site or attempt to interfere with the proper working of the site. you agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not copy, reproduce, alter, modify, create derivative works from, or publicly display any content (except for your personal, non-commercial use) from the Site without the express prior permission of vsp.
15. unauthorized use of the site
You agree that abusive use of the Site, as defined above, causes damages to vsp in the form of, among other things, impaired goodwill and increased expenses associated with responding to abusive use of the Site. place. further, you agree that monetary damages for abusive use of the site are difficult to determine and that proof of monetary damages for abusive use would be expensive and inconvenient to calculate. accordingly, you agree that injunctive or other equitable relief is warranted for abusive use. therefore, you agree that if you or others acting in concert with you, alone or collectively, request more than 100 pages of content from the site in any twenty-four hour period, you and those acting in concert with you may be retained. jointly and severally liable for reasonable attorneys’ fees, expert witness fees, and costs associated with injunctive or other equitable relief.
17. additional information
this website is owned by vision service plan (vsp). Additional information about VSP can be requested by writing VSP, Attn: Legal Division, 3333 Quality Drive, Rancho Cordova, CA, 95670.
If changes are made to these terms of service, those changes will be immediately reflected in the terms set forth online.
Revised August 2022